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Get in touch with our experts for product inquiries and custom SCADA solutions

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Colombo 05
Sri Lanka

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Main Line: +94 741206460
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Frequently Asked Questions

Quick answers to common questions

Our gateway modules support a wide range of industrial protocols including Modbus RTU/TCP, MQTT, IEC 61850, DNP3, IEC 104, DLMS/COSEM, and many others. We can also develop custom protocol implementations for specific requirements.

Yes, we specialize in custom SCADA solutions tailored to your specific requirements. Our engineering team can develop custom firmware, hardware modifications, and protocol implementations to meet your unique needs.

Standard products typically ship within 2-3 weeks. Custom solutions may require 6-12 weeks depending on complexity. We'll provide detailed timelines during the quotation process.

Absolutely! We provide comprehensive technical support including installation assistance, configuration help, troubleshooting, and firmware updates. Support is available via phone, email, and remote assistance.